At omiyeley.com, we respect your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, store, share, and protect your information when you visit our website, create an order, contact us, or use our services.
This policy applies to omiyeley.com and to customers purchasing from or browsing our website in Italy and the European Union.
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- Information We Collect
We may collect personal information that you provide directly to us when you place an order, contact us, or use our website.
The information we may collect includes:
Full name
Billing address
Shipping address
Email address
Phone number
Order details and purchase history
Payment-related information processed securely by third-party payment providers
Customer service messages and communication records
IP address
Device type, browser type, and operating system
Website usage data, such as pages visited, time spent on the website, and interactions with our website
Cookie and tracking preference information
We only collect information that is necessary for order processing, customer support, website operation, legal compliance, fraud prevention, and service improvement.
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- How We Use Your Information
We may use your personal information for the following purposes:
To process, confirm, and deliver your orders
To provide order updates, shipping notifications, and customer service
To manage returns, refunds, exchanges, and warranty-related requests where applicable
To respond to your questions, requests, or complaints
To verify payment and prevent fraudulent or unauthorized transactions
To improve our website, products, services, and customer experience
To maintain business, accounting, tax, and legal records
To comply with applicable laws, regulations, and legal obligations
To send marketing emails only where permitted by law or where you have provided consent
We do not use your personal information for purposes that are unrelated to our business operations without a valid legal basis.
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- Legal Basis for Processing Personal Data
If you are located in Italy or the European Union, we process your personal data under one or more of the following legal bases:
Performance of a Contract
We process your information when it is necessary to fulfill your order, arrange delivery, provide customer support, or manage returns and refunds.
Legal Obligation
We may process and retain certain information to comply with tax, accounting, consumer protection, and other legal obligations.
Legitimate Business Interests
We may process information where necessary for fraud prevention, website security, service improvement, business record keeping, and protection of our legal rights.
Consent
We may rely on your consent for certain activities, such as optional marketing communications or non-essential cookies, where consent is required by law.
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- Payment Information and Security
Payments made on omiyeley.com are processed securely through trusted third-party payment service providers.
omiyeley.com does not store your full credit card number or full payment card details on our website servers.
Payment information is handled through encrypted payment systems and security measures provided by our payment partners.
We use reasonable technical and organizational measures to help protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure.
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- Cookies and Similar Technologies
omiyeley.com uses cookies and similar technologies to operate the website, improve your browsing experience, analyze website performance, and support certain shopping features.
Cookies may be used for the following purposes:
Essential website functions
Shopping cart and checkout operation
Login or account-related functions, where applicable
Remembering website preferences
Website performance and analytics
Fraud prevention and website security
Marketing or advertising functions, where applicable and permitted
Some cookies are necessary for the website to function properly. Other cookies, such as analytics or marketing cookies, may depend on your consent where required by applicable law.
You may manage, block, or delete cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, including shopping cart and checkout features.
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- Sharing Your Information
We do not sell your personal data.
We may share your personal information only when necessary for legitimate business, legal, or operational purposes, including with:
Payment processors, to process your payment securely
Shipping carriers, to deliver your order
Website hosting and technical service providers, to operate and maintain our website
Email and customer service providers, to send order updates and respond to inquiries
Analytics providers, to understand and improve website performance
Professional advisors, such as accountants or legal advisors, where necessary
Legal, regulatory, or government authorities, where required by applicable law
All third parties that process personal data on our behalf are expected to handle such data securely and only for the purpose of providing the relevant service.
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- International Data Transfers
Some service providers we use may process or store data outside Italy or the European Economic Area.
Where personal data is transferred outside the European Economic Area, we will take reasonable steps to ensure that appropriate safeguards are in place, as required by applicable data protection laws.
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- Data Retention
We retain your personal information only for as long as necessary for the purposes described in this policy.
This may include retaining information to:
Process and complete your orders
Provide customer support
Manage returns, refunds, or disputes
Maintain business and transaction records
Comply with tax, accounting, and legal obligations
Prevent fraud and protect our legal rights
When personal data is no longer needed, we will delete it, anonymize it, or securely retain it only where required by law.
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- Your Privacy Rights
If you are located in Italy or the European Union, you may have rights under applicable data protection laws, including the right to:
Request access to your personal data
Request correction of inaccurate or incomplete personal data
Request deletion of your personal data, where applicable
Request restriction of processing
Object to certain types of processing
Withdraw consent where processing is based on consent
Request data portability, where applicable
Lodge a complaint with a data protection authority
To exercise your privacy rights, please contact us at [email protected].
We may need to verify your identity before processing certain privacy requests.
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- Marketing Communications
We may send marketing communications only where permitted by law or where you have provided consent.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email or by contacting us directly.
Please note that even if you unsubscribe from marketing emails, we may still send necessary service-related emails, such as order confirmations, shipping updates, payment notices, or customer service responses.
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- Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security measures, content, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
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- Children’s Privacy
omiyeley.com is not intended for children under the age of 16.
We do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information where required.
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- Changes to This Privacy & Cookie Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes in our business, website functions, legal requirements, or data processing practices.
The latest version will always be posted on this page with the updated date.
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- Contact Us
If you have any questions about this Privacy & Cookie Policy or how your personal data is handled, please contact us:
Website: omiyeley.com
Email: [email protected]
Address:
VIA CAMILLP BENSO DI CAVOUR, N.9
04100 LATINA (LT)
Italy
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Last Updated: May 12, 2026